Last updated: 14 November 2026

HGC Technologies UK Ltd (“HGC”, “we”, “us”) is committed to protecting your personal data. This notice explains what we collect through hgctechnologies.uk, why we collect it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our online shop at shop.hgctechuk.co.uk has its own privacy notice.

1. Who we are

HGC Technologies UK Ltd, company number 12489201, Unit 33, Moor Park Industrial Centre, Tolpits Lane, Watford, WD18 9SP. We are the data controller for personal data collected through this website. Contact: info@hgctechnologies.uk or 020 8090 9037.

2. What we collect and why

  • Buyback and collection enquiries — your name, company, email address, phone number, collection location and the details of the equipment you want to sell. We use this to assess your equipment, make you an offer and arrange collection. Lawful basis: steps prior to a contract and performance of a contract.
  • Sales, wholesale and general enquiries — your name, company, country, email address, phone number and your message, sent through our contact forms, by email, by phone or by WhatsApp. We use this to answer you and provide quotes. Lawful basis: steps prior to a contract and our legitimate interest in responding to enquiries.
  • Newsletter sign-up — your email address, used to send you the updates you asked for. Lawful basis: consent, which you can withdraw at any time.
  • Order and payment records — where you buy from or sell to us, we keep the invoice and payment records the law requires. We do not store card numbers.

3. Data on equipment you sell to us

Every data-bearing device we buy is securely erased, and we provide an erasure certificate against each serial number. We do not access, use or keep data stored on devices sent to us for buyback.

4. Cookies

We ask for your permission before setting analytics and advertising cookies, and you can change your choice at any time using the cookie preferences button on this site. With your permission we use Google Analytics to measure how the site is used and Google Ads to measure our advertising. We do not send your name, email address, phone number or the content of your messages to these services. Our Cookie Policy lists the cookies in use. See also Google’s privacy policy.

5. Who we share data with

We share personal data only where needed to deal with your enquiry or run our business: collection and delivery couriers, payment providers, our email, chat and WhatsApp service providers, our website hosting provider, and our accountants and IT providers under confidentiality obligations. If you contact us by WhatsApp, your messages are processed by WhatsApp (Meta) under their own terms. We do not sell personal data.

6. How long we keep it

Order, purchase and invoice records are kept for 6 years as required by UK tax law. Enquiries that do not lead to a transaction are kept for up to 12 months. Marketing lists are kept until you unsubscribe.

7. Your rights

  • Access a copy of your data
  • Correct inaccurate data
  • Ask us to delete data (where we have no legal duty to keep it)
  • Object to or restrict processing
  • Withdraw marketing consent at any time — reply “unsubscribe” to any email or WhatsApp message, or contact us
  • Data portability

To exercise any right, email info@hgctechnologies.uk. We respond within one month. If you are unhappy with our response, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Changes

We may update this notice from time to time. The date at the top shows the current version.